Where
can I get product specifications?
Click the product of interest:
Chloropicrin
Chlorine, Liquid
Potassium Carbonate, Anhydrous
Potassium Carbonate, Liquid
Potassium Hydroxide, Liquid (45%-50%)
Potassium Hydroxide, Solid (Flake or Walnut)
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What
Certifications apply to ASHTA products?
Certifications will appear in each specification. Please select the product
of interest from the scroll down menu above to view each product specification.
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Is
ASHTA ISO certified?
To view the current ISO 9001 certification, click on the link below and
search for the current Ashta certificate.
Click here.
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Who
is my ASHTA sales representative?
To find your ASHTA representative anywhere in the contiguous 48 states, click
here.
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How do I request a sample?
Email your request, along with your name and company address to customerservice@ashtachemicals.com
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Who
do I contact for... ?
Contact
us by phone at (800) 492-5082 Customer Service.
All other
inquiries call (800) 344-8820
Please ask to
be transferred to the appropriate department.
Click
to send an e-mail to:
Customer Service
Sales
Purchasing
Human Resources
Accounting
Technical Services
Safety &
Environmental Issues
Production
Engineering
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How
do I buy packaged product?
All ASHTA dry products may be purchased from ASHTA or one of its authorized
distributors in 50 pounds, 400 pounds, 2000 pounds in stock. Special weight must
be prepared. All ASHTA liquid products are available in drums or semi-bulk
containers exclusively from authorized ASHTA distributors. Please click
here and select the nearest ASHTA location to reveal your representative.
Contact your representative in person for the authorized distributor nearest
you.
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How
do I place an order?
Please contact your sales representative for initial registration. For telephone
order placement, call 1(800)492-5082, fax 1(440)992-0151, or e-mail customerservice@ashtachemicals.com.
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Is
there an authorized ASHTA distributor in my area?
Please click here and select the nearest
ASHTA location to reveal your representative. Contact your representative
in person for the authorized distributor nearest you.
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Where
are ASHTA plants, terminals and warehouses located?
Please click here and select the nearest
ASHTA location to reveal your representative. Contact your representative
in person for the authorized distributor nearest you.
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What
are the hours of operation?
Office hours at the ASHTA Chemicals Inc. headquarters are between 8:00am to
5:00pm EST.
To contact the company after hours, call (800) 492-5082.
To contact in case of emergency, call (800) 424-9300.
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How
do I reach someone 24 hours a day?
To contact the company after 5:00 PM EST or before 8:00 AM EST, call (800) 492-5082.
To contact in case of emergency, call (800) 424-9300.
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How
does ASHTA bill for their products?
Payment terms are NET 30 days. ASHTA is open to electronic billing and payment
methods other than mailings. Please contact your
ASHTA representative for details. Prices are quoted on a 45% or 50% basis
for liquid potassium hydroxide and a 47% basis for liquid potassium carbonate.
All ASHTA products are billed at the shipping assay which will usually differ
from these values. The billing weight will be adjusted to reflect the actual
variance from these base values.
For example, a typical liquid potassium hydroxide shipping assay might be
45.6%. Therefore, the billing weight would be the net shipping weight times
45.6%/45.0%. The same applies for the other liquid products listed above.
All dry products are sold on a flat assay basis and there is no adjustment
to billing based on assay variances.
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How
many employees does ASHTA have?
ASHTA has approximately 100 full time, non-union employees.
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What
are typical lead times for ASHTA products?
All ASHTA products are available from stock at their producing locations and
may be shipped as soon as transportation can be arranged. Liquid and dry products
are stocked at terminals and warehouses based on forecast demand. Product
may be subject to availability.
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What
are the employment opportunities at ASHTA?
ASHTA Chemicals Inc. is always looking for qualified individuals to enhance
it's human capital. If you are interested in a position, please e-mail an
attachment of your resume in Word format to this address: Human
Resources
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How
do I get statistical quality data?
Certificates of analysis and certificates of conformance are available
for all ASHTA product shipments. Please contact customer service directly
by telephone at (800) 492-5082, Fax (440) 992-0151, or e-mail customerservice@ashtachemicals.com.
Statistical Quality Control Information is also available for various time
intervals and parameters. To make these arrangements, please contact your
sales representative.
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What
is the price of my ASHTA product?
Pricing for existing
products purchased may be obtained by contacting customer service directly
by telephone at (800)492-5082, Fax (440) 992-0151, or e-mail at customerservice@ashtachemicals.com,
or your ASHTA sales representative. If you are not currently purchasing the
product of interest, contact your ASHTA
sales representative to get this information.
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